28-04-2020 15:05
Hello.
For some time I have been trying to activate the My Ing Mobile app and I don't receive text messages with the code. Now I know that you don't even get authorization codes for transfers! The phone operator checked, ok, in the bank text messages were sent but I did not receive them. I have been incapacitated by the bank since September 14. The bank branch ordered technical services to check it and nothing for 2 weeks. Chat writing, online banking news - no response! I think I will say goodbye to the bank after many years. Help.
29-04-2020 15:24
@LennoxConner I can't check your case on this forum. I don't have an access to the system here
Please, call our hotline +48 32 357 00 69. We will check your complaint there.
30-04-2020
18:52
– ostatnio edytowany
30-04-2020
18:55
przez
ŁukaszW
For some time I have been trying to activate the My Ing Mobile app and I don't receive text messages with the code. Now I know that you don't even get authorization codes for transfers! The phone operator checked, ok, in the bank text messages were sent but I did not receive them. I have been incapacitated by the bank since September 14. The bank branch ordered technical services to check it and nothing for 2 weeks. Chat writing, online banking news - no response! I think I will say goodbye to the bank after many years. Help.
issue got solved!!
01-05-2020 19:03
It is nice to read this. Finally ![]()
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Proszę skontaktuj się z naszą infolinią pod numerem 32 357 00 77. Specjaliści na infolinii są dostępni w dni robocze, od poniedziałku do piątku w godzin
Regulamin konkursu „Strefy Finansowej Misji”
Obowiązuje od 07 stycznia 2026 r.
§ 1 Wprowadzenie
1. Organizatorem Konkursu (zwanego dalej „Konkursem”) jest ING Bank Śląski S.A. z siedzibą w Katowic
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