28-04-2020 15:05
Hello.
For some time I have been trying to activate the My Ing Mobile app and I don't receive text messages with the code. Now I know that you don't even get authorization codes for transfers! The phone operator checked, ok, in the bank text messages were sent but I did not receive them. I have been incapacitated by the bank since September 14. The bank branch ordered technical services to check it and nothing for 2 weeks. Chat writing, online banking news - no response! I think I will say goodbye to the bank after many years. Help.
29-04-2020 15:24
@LennoxConner I can't check your case on this forum. I don't have an access to the system here Please, call our hotline +48 32 357 00 69. We will check your complaint there.
30-04-2020 18:52 – ostatnio edytowany 30-04-2020 18:55 przez ŁukaszW
For some time I have been trying to activate the My Ing Mobile app and I don't receive text messages with the code. Now I know that you don't even get authorization codes for transfers! The phone operator checked, ok, in the bank text messages were sent but I did not receive them. I have been incapacitated by the bank since September 14. The bank branch ordered technical services to check it and nothing for 2 weeks. Chat writing, online banking news - no response! I think I will say goodbye to the bank after many years. Help.
issue got solved!!
01-05-2020 19:03
It is nice to read this. Finally
Przepraszamy za dłuższy czas odpowiedzi. Temat jest analizowany po naszej stronie. Damy znać jeśli wprowadzone będą zmiany w tym zakresie.
28-03-2024Dzień dobry,
Czy ma już Pani decyzję?
Ja złożyłam wniosek 6.03, od 8.03 jest w analizie. Nie proszono mnie o dodatkowe dokumenty, miałam operat zewnętrzny, 19.03 ING sprawdzał mnie w BIK i nadal beż żad
... 28-03-2024Czyli tak samo potwierdzacie to co pisałem wcześniej, nic tylko piszecie o algorytmie który z bezpieczeństwem nie ma nic wspólnego. Jesteście jedynym bankiem w PL który umożliwia wysłanie przelewu bez
... 28-03-2024Użytkownik | Liczba Lajków |
---|---|
24 | |
14 | |
12 | |
6 | |
5 |